Shipping Policy

At VendorHQ, we work hard to get your order to you as quickly as possible. We maintain inventory and typically ship orders within 48 hours of purchase.

Order Processing

• Orders are processed within 1–2 business days (up to 48 hours).

• Orders placed on weekends or holidays are processed on the next business day.

• You'll receive a shipping confirmation email with tracking once your order has been dispatched.

Shipping Times

Estimated delivery times after dispatch:

Delivery times are estimates and may vary due to carrier delays, customs processing, or weather.

If you need additional support please feel free to contact support@vendorhq.store

Tracking Your Order

Every shipped order includes tracking information so you can monitor your delivery.

Shipping Address

Please ensure your shipping address is correct before placing your order. We cannot guarantee changes after an order has been processed.

Lost or Delayed Packages

If your package appears delayed or lost, contact us at support@vendorhq.store and we'll work with the shipping carrier to help resolve the issue.

Damaged Deliveries

If your order arrives damaged, contact us within 48 hours of delivery with photos of:

• the shipping box,

• the product,

• and the shipping label.

We'll review the situation and help resolve it as quickly as possible.